I picked up on this interesting report from ripoffreport.com:

Contacted Fields and talked to Todd easy to talk to Professional and easy to get on the phone when I contacted looking for help. Was quoted a TOTAL time and price my recovery would cost , sent hard drive and waited , and waited and waited . Once they cot my hard drive they wouldnt answer the phone or email. 2 weeks went by past the time to have got hard drive and I had assistant call ever 5 min after about 1 Hr todd answered wanting to know why I was calling so much and when it was ready they would contact me and hung up

Fields Trademark bait-and-switch sales tactic. The mark makes payment and all of a sudden Fields attitude switches, calls not answered, all the politeness of the sales staff evaporates because they have got the mark’s cash so they don’t give a fuck.

I had her call again ever 5 min till they answered again and I talked to todd to find out I would be charged 250.00 more then quoted. I told him to keep the hard drive so they came back to the aggreed upon price they gave me. Todd asked how I would pay and I said paypal they sent me a paypal pay and I paid it , 2 more weeks went by and nothing , 2 more weeks went bu and anain nothing from dozens of phone calls or emails so I contacted paypal for a refund , Fields uses random paypal accounts so when you do a dispute that account is never used again and you never get your money back I have yet to receive my hard drive or info back

Fields will usually panic if the mark decides not to pay, sometimes offering a reduced price, or agreeing to the fake low price they advertise in the first place (nobody has ever paid the lowest price).

It appears that Fields use multiple paypal accounts to prevent people from disputing payment, perhaps because they have lost money to credit card reclaims one time to many. Don’t ever pay Fields using paypal!

Unbelievable grifters.

http://www.ripoffreport.com/computer-service-repair/fields-data-recovery/fields-data-recovery-good-pr-ecba8.htm

Todd Taylor and Fields Data Recovery in action again, this time pulling the familiar scam with a non-profit organisation:

I sent in the money and got nothing in return and then found this blog. I feel like such an idiot. We are a church. $440 that could have helped the poor went to these guys to recover important data. Below is what they wrote me after they examined the drive.

“If you choose to proceed we have just over an 80% success rate in recovering all data from drives in the same condition. Because there is a risk in continuing to work with your drive, we require that a portion of the final fee be paid in advance so that we can order in the necessary parts.”

Across the world, Fields tell their victims that there is a 80+ per cent chance of recovering data from their hard drive. Once the mark has paid, Fields decide that their estimate was a little over optimistic. In other words, they have taken payment (always be closing), therefore who gives a damn if the hard drive can be recovered or not. Maybe it never could in the first place, but it doesn’t matter, whether your hard drive has been dropped from a bridge, or has a simple software error requiring a re installation of windows, you will be told that “parts need to be ordered” like the “head disk assembly”.

Yet another scam report came in from a guy who Todd Taylor and his team tried to overcharge for “parts”, in other words an identical hard drive which costs $400 – what size would that be, 5tb? Perhaps you should be shopping around for a better price for your spare parts!!

But thats how Fields operate, they try to charge you at every stage of your data recovery even claiming a ridiculously high fee for the spare parts.

The most interesting part of this post is the claim made by Todd that a rival company is posting all the negative comments to undermine Fields success. Hmm, which company would that be Todd? Have you established that the company is successful before you make such a libellous statement?

So all the negative comments are made by just one company, none of them are real? And all the fake reviews and testimonials posted by Fields, did you mention those to the poor guy who posted this story on his blog? What about this blog was it setup by this imaginary overseas company or was the guy genuinely another ripped off customer just like me and thousands of others you and your buddies in Wales have scammed over the last 6 years?

You decide:

Chris,

I do have the complete results of your diagnostic scan for you.  We unfortunately have yet to be able to extract any data from your drive and will need to order in additional parts in order to complete the recovery process.

Your drive actually suffered from “stiction”.  This is basically a case of the read/write heads clamping down on the platters, almost acting like a disk-brake.  This can cause several different types of failures, and with your drive it caused severe damage to the read/write heads and caused the motor to seize.

We have to order in a completely identical drive so we can swap the platters from your original drive into the new chassis with the other new parts.  This was attempted over the weekend, but parts were not exactly identical and this may have led to the failed attempt.  When identical parts are used this procedure is still extremely delicate, but somewhat common when it comes to drives in this condition.  The rate of full recovery is just over 55%.

In order to proceed, we will require a portion of the total price paid up-front in a non-refundable deposit so that we can continue work and order in parts.  In total, the price for this recovery has come to $640.00We will actually require $400.00 (non-refundable) up front in order to purchase parts and continue work.  Once the recovery is complete and data is recovered, the $240.00 will be applied.

Up to this point you have not incurred any cost so if you’d like we can return the drive to you now free of charge, if you’d prefer. Please take your time to look this over, and when you make a decision or if you have any questions don’t hesitate to contact me.

http://www.chris-stahl.com/post/3311785983/hard-drive-data-recovery

“I am only an account manager and only responsible for sales. I have no idea how to get hard drives back or data. I am only responsible for sales. Contact our quality control in the UK at (email address removed). I cannot provide a name to contact and I have to get back to my job.”

Todd Taylor


Fields Data Recovery’s USA sales agent (i.e. a guy who answers the phone for US victims of this UK based scam) Todd Taylor is as slippery as his employers back in Wales. Leaving you used like a red neck holding the baby he wont return your calls once he has taken your money and refuses to face up to what he is doing. After all he is just a sales agent doing his job, he doesn’t deal with the side where your hard drive is trashed, that’s done by his good buddies in Wales.

Fields give the impression that they have “3 labs” in the USA, but all we can find when we make anonymous call is Todd Taylor and a rented PO Box. He lists one of his interests on Linkedin as:

“Getting back in touch”

And his previous job titles were “sales engineer” and “communication lead”, how many names are their for a guy who basically sells shit?

http://www.linkedin.com/pub/todd-taylor/4/334/4a1

A recent post in the forum indicates that he is prone to “losing” licensed software accidentally sent to him by his victims:

“The drive finally came missing the operating discs, drivers, programs, (photo cds, Internet cds, virus cds, ) etc.. I needed these to reinstall back on the drive and not repurchase… Had the person who signed for the package in St. Louis on file and e-mailed Todd..he now said now maybe they were misplaced”

This was after he tried to milk a victim for a job worth $1500 due to its complexity, dropping to $1200. The job was supposed to have a 95% chance of success, only fragments of the data were recovered, this is Fields Data Recovery USAs trademark.

Todd is a hell of an engineer, except his speciality is engineering lies about what happened to your data and your property.

Here is a communication lead to the Attorney General’s Office I engineered. Please report your complaint to them without delay so they can start taking this investigation seriously:

http://ago.mo.gov/consumercomplaint.htm

Fields are holding fast to their tactic of posting fake reviews about their dogshit hard drive recycling services. This is because they are completely incapable of doing the job right otherwise people would naturally post positive reviews, rather than the template 3 line fake reviews which upon inspection, don’t seem to have been posted by people who speak English as their first language. Some of the IPs of posts removed were from Thailand?

Some of the names are fucked up too, like “Kavin” or “Haylay” so the people who cut and pasted these reviews from a brothel in Bangkok obviously don’t know English names – or, the people who posted these reviews didn’t know how to spell their own names.

Fields favourite fake names are:

Danny Charon

Walter Quade

Bryn Tabbit

Kavin Ladd

And of course James Walsh, which has been removed from several websites already and is a known pseudonym of Jamie Hamilton Wallis.

Keep it up guys, this is all helping to expose the way you operate and soon you wont be able to post reviews on any website except your own (which has a steady 97% approval rating)!

Here are some samples from Trustpilot and Trustlocal

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